Privacy Policy

This Privacy Policy outlines how Conquestador, licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), collects, uses, and protects the personal data of our players, particularly those in New Zealand. We are committed to ensuring the privacy and security of our players’ information and adhering to applicable data protection regulations.

Data Collection

Conquestador collects various types of personal data to provide our services effectively. The types of data collected include:

• Registration Data: When players register an account, we collect personal details such as name, date of birth, address, and contact information. This data is essential for account creation and management.
• Payment Details: To facilitate transactions, we collect payment information, which may include credit or debit card details, e-wallet information, and transaction history. This data is vital for processing deposits and withdrawals.
• Technical Logs: We automatically collect certain technical information when players access our platform. This includes IP addresses, device type, browser type, and operating system. This data helps us ensure the platform’s security and optimize user experience.
• Cookies: We use cookies and similar technologies to enhance the functionality of our website and improve the user experience. Cookies allow us to remember user preferences and track usage patterns.

Purpose of Data Usage

Conquestador uses the collected data for the following purposes:

• Account Management: Personal data is used to create and manage player accounts, ensuring that players can access their information and play safely.
• Marketing Communication: With players’ consent, we may use their information to send promotional materials and updates about our services, including new game releases and special offers.
• Anti-Fraud Checks: We employ players’ data to perform anti-fraud checks and ensure the integrity of our gaming platform, protecting both the players and the business.
• AML Compliance: Conquestador is committed to adhering to Anti-Money Laundering (AML) regulations. We use personal data to conduct necessary checks to prevent money laundering activities.
• KYC Procedures: We implement Know Your Customer (KYC) procedures to verify the identity of our players and ensure they meet the legal requirements for participating in online gambling.

Data Sharing

Conquestador may share players’ personal data with third parties under the following circumstances:

• Payment Providers: We share necessary information with payment processors to facilitate deposits and withdrawals. This ensures secure and efficient financial transactions.
• Verification Partners: To comply with regulatory requirements, we may disclose player information to verification partners who assist in KYC and AML checks.
• Regulatory Authorities: As required by law, we may disclose personal data to regulatory authorities for compliance purposes. This may include information requested during investigations or audits.

User Rights

Players have certain rights regarding their personal data, which include:

• Right to Access: Players have the right to request access to their personal data held by Conquestador. This allows players to confirm what information we have and how it is used.
• Right to Deletion: Players can request the deletion of their personal data under certain circumstances. This may apply if the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: Players have the right to request that we restrict the processing of their personal data in specific situations, such as when they contest the accuracy of the data or object to its processing.

Cookie Policy

Conquestador uses cookies and similar technologies to enhance the user experience on our platform. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the website’s functionality. They enable players to navigate the site and use its features, such as accessing secure areas of the platform.
• Analytical Cookies: We use analytical cookies to understand how players interact with our website. This data helps us improve performance and enhance user experience by tracking usage patterns and identifying areas for improvement.

Players have the option to manage their cookie preferences through their browser settings. However, disabling certain cookies may affect the functionality of the website.

Data Security

Conquestador takes data security seriously and implements appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After the retention period, personal data will be securely deleted or anonymized.

Changes to the Privacy Policy

Conquestador reserves the right to update this Privacy Policy at any time. Any changes will be communicated to players through the website or via email. Players are encouraged to review the Privacy Policy periodically for any updates.

Contact Information

For any inquiries regarding this Privacy Policy or the handling of personal data, players can contact the support team through the appropriate channels provided on our website. We are committed to addressing any concerns promptly and effectively.

Conclusion

Conquestador is dedicated to protecting the privacy of our players in New Zealand and ensuring compliance with applicable laws and regulations. This Privacy Policy serves as a guide to how we manage personal data and the rights players have concerning their information. We encourage players to play responsibly and to utilize the support services available should they have any questions or concerns regarding their gaming experience.